Identification Document and Identity Verification (IDIV) Workflow

IDIV is a multi-step workflow that:

• Evaluates a government-issued identification document (ID) to verify that it is valid.

• Evaluates a “selfie” to verify that it is of an actual live person.

• Compares the selfie to the picture on the ID to verify that they are the same person.

It is often used for onboarding new users when you are entering into sensitive relationships. By verifying the ID you can determine that the new user is a real, known identity, and that the user is actually the person that the identity describes.

See the following sections for information on:

• Account Creation or Update

  All Jumio Platform transactions are initiated by an API call to create a new or update an existing account. The response provides the data required to launch the “customer journey” in your selected integration channels.

• IDIV Customer Journey

  The Jumio web client and mobile SDKs provide the user interfaces that guide your users through the process of taking the required pictures of their ID and the selfie (the credentials required for the IDIV workflow), which are then uploaded to the account. Jumio refers to this process as the “customer journey.” Once the credentials are uploaded the user is redirected back to your app, and the transaction is executed.

• IDIV Steps and Capabilities

  The workflow execution is a sequence of executedcalls to Jumio services known as capabilities. The workflow key identifies the workflow that comprises the capabilities that best implement your use case. For IDIV, workflow 10011 calls the capabilities required to evaluate the credentials and compare the selfie to the ID picture.

• Handling the IDIV Response

  IDIV is an asynchronous transaction that usually takes a few minutes to complete. When it is finished you can view the results in the Jumio Portal or retrieve them with an API call.